:root {
  color-scheme: light;
  --canvas: #fff7ec;
  --surface: #fffdf9;
  --ink: #28231f;
  --muted: #746d65;
  --line: #e6ded5;
  --brand: #65473a;
  --brand-dark: #4e352c;
  --good-bg: #edf3ec;
  --good: #346538;
  --warn-bg: #fbf3db;
  --warn: #845f18;
  --bad-bg: #fdebec;
  --bad: #9f2f2d;
}

@font-face {
  font-family: Heebo;
  src: url('/assets/Heebo.woff2') format('woff2');
  font-weight: 100 900;
  font-display: swap;
}

* { box-sizing: border-box; }
html { background: var(--canvas); overflow-x: hidden; }
body {
  margin: 0;
  min-block-size: 100vh;
  color: var(--ink);
  background: var(--canvas);
  font-family: Heebo, Assistant, Arial, sans-serif;
  font-size: 16px;
  line-height: 1.55;
  word-spacing: .03em;
  overflow-x: hidden;
}
button, input, textarea, select { font: inherit; }
button, select { min-block-size: 44px; }
button { cursor: pointer; }
button:disabled { cursor: not-allowed; opacity: .45; }
:focus-visible { outline: 3px solid #b68b72; outline-offset: 3px; }
.shell { inline-size: min(100% - 28px, 840px); margin-inline: auto; padding-block: 20px 42px; }
.admin-shell { inline-size: min(100% - 32px, 1180px); margin-inline: auto; padding-block: 28px 60px; }
.brand { display: flex; align-items: center; gap: 12px; margin-block-end: 8px; }
.brand-mark { inline-size: 42px; block-size: 42px; display: grid; place-items: center; border: 1px solid var(--line); border-radius: 10px; background: var(--surface); color: var(--brand); font-weight: 800; font-size: 20px; }
.brand-name { font-weight: 750; font-size: 18px; }
.eyebrow { margin: 0; color: var(--brand); font-size: 13px; font-weight: 700; }
h1, h2, h3, p { margin-block-start: 0; }
h1 { margin-block-end: 8px; font-size: clamp(28px, 7vw, 38px); line-height: 1.18; letter-spacing: -.025em; text-wrap: balance; }
h2 { margin-block-end: 14px; font-size: 22px; line-height: 1.3; }
h3 { margin-block-end: 5px; font-size: 17px; }
.intro { color: var(--muted); margin-block-end: 22px; }
.card { background: var(--surface); border: 1px solid var(--line); border-radius: 12px; }
.survey-progress { display: flex; align-items: center; justify-content: space-between; margin-block: 10px 24px; color: #082f5d; font-size: 16px; font-weight: 800; direction: ltr; }
.progress-dots { display: flex; align-items: center; gap: 8px; }
.progress-dots span { inline-size: 10px; block-size: 10px; border-radius: 999px; background: #c8c3bc; transition: inline-size .16s ease, background-color .16s ease; }
.progress-dots span.active { inline-size: 32px; background: #083b70; }
.survey-card { min-block-size: 300px; }
.rating-row { min-inline-size: 0; inline-size: 100%; margin: 0; padding: 0; border: 0; }
.rating-row[hidden] { display: none; }
.question-image { display: block; inline-size: 100%; aspect-ratio: 16 / 8.8; object-fit: cover; border-radius: 18px; box-shadow: 0 8px 22px rgb(53 39 26 / .09); }
.rating-title { inline-size: 100%; margin-block: 40px 34px; font-size: clamp(27px, 5vw, 37px); font-weight: 800; line-height: 1.2; text-align: center; text-wrap: balance; }
.rating-options { inline-size: 100%; min-inline-size: 0; display: grid; grid-template-columns: repeat(4, minmax(0, 1fr)); gap: 18px; direction: ltr; }
.rating-button { inline-size: 100%; min-inline-size: 0; display: flex; flex-direction: column; align-items: center; gap: 12px; padding: 0; border: 0; background: transparent; color: var(--ink); font-weight: 750; }
.rating-button::before { content: ''; position: absolute; }
.face-icon { position: relative; inline-size: 100%; aspect-ratio: 1; display: block; border: 3px solid currentColor; border-radius: 18px; background: color-mix(in srgb, currentColor 6%, white); box-shadow: 0 3px 7px rgb(40 35 31 / .11); }
.face-icon::before { content: ''; position: absolute; inset: 24%; border: 4px solid currentColor; border-radius: 50%; }
.eye { position: absolute; z-index: 1; inline-size: 6px; block-size: 6px; inset-block-start: 42%; border-radius: 50%; background: currentColor; }
.eye-one { inset-inline-start: 38%; }
.eye-two { inset-inline-end: 38%; }
.mouth { position: absolute; z-index: 1; inset-inline-start: 50%; inset-block-start: 55%; inline-size: 28%; block-size: 15%; border: solid currentColor; border-width: 0 0 4px; transform: translateX(-50%); }
.face-bad .mouth { border-width: 4px 0 0; border-radius: 50% 50% 0 0; }
.face-medium .mouth { inline-size: 24%; border-radius: 50%; transform: translateX(-50%) rotate(-8deg); }
.face-good .mouth { border-radius: 0 0 50% 50%; }
.face-excellent .mouth { block-size: 18%; border-width: 0 0 5px; border-radius: 0 0 50% 50%; }
.face-excellent .eye { inline-size: 9px; block-size: 9px; transform: rotate(45deg); border-radius: 8px 8px 0; }
.rating-bad { color: #ed0041; }
.rating-medium { color: #e47b00; }
.rating-good { color: #0087d8; }
.rating-excellent { color: #009a67; }
.rating-label { color: #17120f; font-size: 17px; white-space: nowrap; }
.rating-button:hover .face-icon { transform: translateY(-2px); }
.rating-button[aria-checked="true"] .face-icon { box-shadow: 0 0 0 4px currentColor, 0 8px 18px rgb(40 35 31 / .14); transform: translateY(-3px); }
.survey-back { display: block; margin: 18px auto 0; }
.survey-card.is-sending { opacity: .55; pointer-events: none; }
label { display: block; margin-block-end: 7px; font-weight: 650; }
textarea, input, select { inline-size: 100%; border: 1px solid #d8cec4; border-radius: 7px; background: #fff; color: var(--ink); padding: 11px 12px; }
textarea { resize: vertical; min-block-size: 82px; }
.primary { inline-size: 100%; margin-block-start: 16px; border: 0; border-radius: 6px; background: var(--brand); color: white; padding: 12px 18px; font-weight: 750; }
.primary:hover:not(:disabled) { background: var(--brand-dark); }
.secondary { border: 1px solid var(--line); border-radius: 6px; background: white; color: var(--ink); padding: 9px 14px; font-weight: 650; }
.text-button { border: 0; background: transparent; color: var(--muted); padding: 8px; }
.error { min-block-size: 24px; margin-block: 10px 0; color: var(--bad); font-size: 14px; }
.hidden { display: none !important; }
.result-card { padding: 42px 34px; text-align: center; }
.result-card p { color: var(--muted); }
.result-card .primary { display: inline-grid; place-items: center; text-decoration: none; }
.feedback-icon { inline-size: 96px; block-size: 96px; display: grid; place-items: center; margin: 0 auto 28px; border-radius: 50%; background: #ffe2e4; color: #e60024; font-size: 48px; font-weight: 500; line-height: 1; }
.contact-form { margin-block-start: 34px; text-align: start; }
.field { margin-block-end: 14px; }
.contact-form textarea { min-block-size: 112px; }
.contact-form .primary { background: #07396b; }
.contact-form .primary:hover:not(:disabled) { background: #052b52; }
.consent { display: flex; align-items: flex-start; gap: 9px; color: var(--muted); font-size: 14px; }
.consent input { inline-size: 18px; block-size: 18px; flex: 0 0 auto; margin-block-start: 2px; }
.privacy-note { margin-block: 16px 0; color: var(--muted); font-size: 12px; text-align: center; }

.admin-header { display: flex; align-items: center; justify-content: space-between; gap: 18px; margin-block-end: 24px; }
.admin-header h1 { margin: 0; font-size: 30px; }
.metrics { display: grid; grid-template-columns: repeat(3, 1fr); gap: 12px; margin-block-end: 24px; }
.metric { padding: 18px; }
.metric-label { display: block; color: var(--muted); font-size: 13px; }
.metric-value { display: block; margin-block-start: 5px; font-size: 30px; font-weight: 800; direction: ltr; unicode-bidi: isolate; text-align: end; }
.section { margin-block-end: 28px; }
.section-head { display: flex; align-items: end; justify-content: space-between; gap: 12px; margin-block-end: 12px; }
.section-head h2 { margin: 0; }
.open-list, .feedback-list { display: grid; gap: 8px; }
.feedback-item { inline-size: 100%; display: grid; grid-template-columns: auto 1fr auto; align-items: center; gap: 14px; padding: 14px 16px; border: 1px solid var(--line); border-radius: 9px; background: var(--surface); color: var(--ink); text-align: start; }
.feedback-item:hover { border-color: #cbbcaf; }
.score { inline-size: 46px; block-size: 46px; display: grid; place-items: center; border-radius: 8px; background: var(--canvas); font-weight: 800; direction: ltr; }
.feedback-meta { color: var(--muted); font-size: 13px; }
.badge { display: inline-block; border-radius: 999px; padding: 4px 8px; font-size: 12px; font-weight: 700; }
.badge-positive { background: var(--good-bg); color: var(--good); }
.badge-neutral { background: var(--warn-bg); color: var(--warn); }
.badge-negative { background: var(--bad-bg); color: var(--bad); }
.empty { padding: 22px; color: var(--muted); text-align: center; }
.averages { display: grid; grid-template-columns: repeat(3, 1fr); gap: 10px; margin-block-end: 24px; }
.average { padding: 15px; }
.average span { color: var(--muted); font-size: 13px; }
.average strong { display: block; margin-block-start: 4px; font-size: 22px; direction: ltr; unicode-bidi: isolate; text-align: end; }
.chart { display: flex; align-items: end; gap: 10px; min-block-size: 150px; padding: 20px 14px 12px; }
.chart-day { flex: 1; display: grid; grid-template-rows: 105px auto; gap: 7px; text-align: center; color: var(--muted); font-size: 11px; }
.bar-wrap { block-size: 105px; display: flex; align-items: end; justify-content: center; }
.bar { inline-size: min(32px, 72%); min-block-size: 3px; border-radius: 4px 4px 0 0; background: var(--brand); }
.filters { display: grid; grid-template-columns: repeat(4, 1fr); gap: 8px; margin-block-end: 12px; }
.filters label { margin: 0; font-size: 12px; color: var(--muted); }
.filters select { margin-block-start: 4px; }
.modal { position: fixed; inset: 0; z-index: 10; display: grid; place-items: center; padding: 16px; background: rgb(40 35 31 / .46); }
.modal-card { inline-size: min(100%, 540px); max-block-size: calc(100vh - 32px); overflow: auto; padding: 22px; }
.modal-top { display: flex; justify-content: space-between; gap: 12px; }
.detail-scores { display: grid; grid-template-columns: repeat(4, 1fr); gap: 7px; margin-block: 18px; }
.detail-score { padding: 10px 5px; background: var(--canvas); border-radius: 7px; text-align: center; }
.detail-score span { display: block; color: var(--muted); font-size: 11px; }
.detail-score strong { font-size: 20px; }
.comment { padding: 14px; background: var(--canvas); border-radius: 7px; white-space: pre-wrap; unicode-bidi: plaintext; }
.contact { margin-block-start: 12px; }
.branch-detail { color: var(--brand); font-weight: 700; }
.contact a { color: var(--brand); direction: ltr; unicode-bidi: isolate; }
.login-shell { min-block-size: 100vh; display: grid; place-items: center; padding: 20px; }
.login-card { inline-size: min(100%, 390px); padding: 28px; }

@media (max-width: 640px) {
  .shell { inline-size: min(100% - 24px, 840px); padding-block-start: 12px; }
  .brand { margin-block-end: 13px; }
  .intro { margin-block-end: 14px; }
  .survey-progress { margin-block: 6px 16px; }
  .question-image { aspect-ratio: 16 / 9.4; border-radius: 13px; }
  .rating-title { margin-block: 26px 24px; font-size: clamp(25px, 7.5vw, 32px); }
  .rating-options { gap: 7px; }
  .face-icon { border-width: 2px; border-radius: 12px; }
  .face-icon::before { border-width: 3px; }
  .rating-label { font-size: 14px; }
  .result-card { padding: 30px 18px; }
  .metrics { grid-template-columns: 1fr; }
  .metric { display: flex; align-items: center; justify-content: space-between; }
  .metric-value { margin: 0; font-size: 24px; }
  .averages { grid-template-columns: 1fr 1fr 1fr; }
  .filters { grid-template-columns: 1fr; }
  .feedback-item { grid-template-columns: auto 1fr; }
  .feedback-item .badge { grid-column: 2; justify-self: start; }
  .detail-scores { grid-template-columns: 1fr 1fr; }
}

@media (prefers-reduced-motion: no-preference) {
  button { transition: background-color .16s ease, border-color .16s ease, transform .12s ease; }
  button:active { transform: scale(.98); }
}